1. Who We Are
TIYM PONG LTD
Mestnost Ostromila 4, Plovdiv 4000, Bulgaria
TTEAM Table Tennis
Website: https://tteamtabletennis.com
Email: office@tteamtabletennis.com
Phone: +359 882440338
Throughout this Privacy Policy, “we”, “our”, and “us” refer to TTEAM Table Tennis.
2. What Personal Data We Collect
We may collect the following information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Company name (if applicable)
Account Information
- Username
- Password (encrypted)
- Wishlist and account preferences
Order Information
- Purchased products
- Payment status
- Shipping information
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Cookies and analytics data
- Website usage behavior
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage customer accounts
- Provide customer support
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Send order confirmations and shipping updates
- Respond to inquiries and requests
- Comply with legal obligations
If you subscribe to our newsletter, we may also send promotional emails and special offers. You may unsubscribe at any time.
4. Legal Basis for Processing Data
Under GDPR, we process your data based on:
- Contractual necessity (to fulfill orders)
- Legal obligations
- Legitimate business interests
- Your consent (for marketing and optional cookies)
5. Payment Information
Payments are processed securely through trusted third-party payment providers.
We do not store complete payment card details on our servers.
Payment providers may process your data according to their own privacy policies and security standards.
6. Shipping Providers
To deliver your orders, we may share necessary shipping information with logistics and courier partners, including:
- Name
- Shipping address
- Phone number
- Email address (when required for delivery updates)
7. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used for:
- Shopping cart functionality
- Login sessions
- Language preferences
- Analytics
- Website performance
- Marketing and advertising
You can manage or disable cookies through your browser settings.
Some website features may not function properly if cookies are disabled.
8. Analytics and Third-Party Services
We may use third-party services such as:
- Google Analytics
- Meta/Facebook Pixel
- Trustpilot
- Payment gateways
- Shipping integrations
These services may collect technical and behavioral information according to their own privacy policies.
9. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and accounting obligations
- Resolve disputes
- Prevent fraud
Account information may remain stored until the user requests deletion, unless legal obligations require longer retention.
10. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise your rights, contact us at:
office@tteamtabletennis.com
11. Data Security
We implement reasonable technical and organizational security measures to protect your personal information.
However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites.
13. Children’s Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal data from minors without parental consent.
14. International Transfers
Some service providers may process data outside the European Economic Area.
When applicable, we take reasonable steps to ensure appropriate safeguards are in place in accordance with GDPR requirements.
15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes become effective immediately upon publication on this page.
We encourage users to review this page periodically.
16. Contact Information
For questions regarding this Privacy Policy or your personal data, please contact:
TTEAM Table Tennis
Email: office@tteamtabletennis.com
Phone: +359 882440338
Website: https://tteamtabletennis.com