Last updated: May 2026
Welcome to TTEAM Table Tennis. These Terms and Conditions govern your use of our website, products, and services available through tteamtabletennis.com. By accessing or purchasing from this website, you agree to be bound by the following terms.
1. Company Information
TIYM PONG LTD
Mestnost Ostromila 4
TTEAM Table Tennis
Website: https://tteamtabletennis.com
Email: office@tteamtabletennis.com
Phone: +359 882440338
Throughout the website, the terms “we”, “us” and “our” refer to TTEAM Table Tennis.
2. Use of the Website
By using this website, you confirm that:
- You are at least 18 years old or using the website under parental supervision.
- You will not use the website for illegal or un-authorized purposes.
- You will not attempt to interfere with the website’s functionality, security, or performance.
- You agree not to reproduce, duplicate, copy, resell, or exploit any portion of the website without written permission.
We reserve the right to refuse service to anyone at any time for any reason.
3. Products and Availability
We specialise in table tennis equipment, accessories, apparel, and related products.
We make every effort to display product descriptions, specifications, colors, and images as accurately as possible. However:
- Product colors may vary depending on screen settings.
- Packaging may differ from manufacturer promotional images.
- Availability may change without notice.
- Some products may be discontinued by manufacturers.
We reserve the right to modify or discontinue products at any time without prior notice.
4. Pricing
All prices displayed on the website are in EUR (€) unless otherwise stated.
Prices may include or exclude VAT depending on the destination country and applicable regulations.
We reserve the right to:
- Change prices without prior notice.
- Correct pricing errors.
- Cancel orders containing incorrect pricing due to technical or human error.
Shipping costs are calculated separately during checkout unless otherwise specified.
5. Orders
When placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the selected payment method.
- Orders may be subject to verification.
After an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.
We reserve the right to:
- Refuse or cancel orders.
- Limit quantities purchased.
- Cancel suspicious or fraudulent transactions.
6. Payments
We accept secure online payments through approved payment providers.
Payment information is processed securely through third-party payment gateways. We do not store complete payment card details on our servers.
If a payment is declined or flagged for security reasons, the order may be delayed or cancelled.
7. Shipping and Delivery
We ship across Europe and selected international destinations.
Estimated delivery times are provided for informational purposes only and may vary due to:
- Carrier delays
- Customs procedures
- Weather conditions
- High seasonal demand
- External logistical issues
TTEAM Table Tennis is not responsible for delays caused by shipping carriers or customs authorities.
Customers are responsible for providing accurate shipping information.
If a package is returned due to incorrect address details or failed delivery attempts, additional shipping charges may apply.
8. Returns and Refunds
Customers have the right to request a return according to applicable European consumer protection laws (14 days after receiving goods).
To be eligible for a return:
- Products must be unused and in original packaging.
- Return requests must be submitted within the legally applicable return period.
- Customized or special-order items may not be eligible for return.
For hygiene and performance reasons, certain opened table tennis rubbers, glues, boosters, or customized products may not be refundable unless defective.
Refunds are processed after inspection and approval of returned items.
Shipping costs may not be refundable unless required by law.
9. Warranty and Product Issues
If you receive a defective or damaged product, please contact us as soon as possible at office@tteamtabletennis.com with:
- Order number
- Description of the issue
- Photos of the product and packaging
Manufacturer warranties apply where applicable.
Normal wear, misuse, improper assembly, incorrect storage, or damage caused by the customer are not covered.
10. Intellectual Property
All website content including:
- Logos
- Graphics
- Product descriptions
- Images
- Videos
- Text
- Branding
is the property of TTEAM Table Tennis or respective rights holders and may not be copied, reproduced, or distributed without authorization.
11. User Accounts
Users are responsible for maintaining the confidentiality of their account credentials.
You agree to:
- Keep your password secure
- Provide accurate account information
- Notify us of unauthorized account activity
We reserve the right to suspend or terminate accounts that violate these Terms.
12. Limitation of Liability
To the maximum extent permitted by law, TTEAM Table Tennis shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business
- Delivery delays
- Technical interruptions
- Temporary website unavailability
- Misuse of products
Our total liability shall not exceed the amount paid for the purchased product.
13. External Links
This website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of external websites.
14. Privacy
Your personal data is handled according to our Privacy Policy and applicable GDPR regulations.
By using this website, you consent to the collection and processing of information necessary for order fulfillment, customer support, and website functionality.
15. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Changes become effective immediately upon publication on this page.
Customers are encouraged to review this page periodically.
16. Governing Law
These Terms and Conditions are governed by the laws applicable in the European Union and the jurisdiction in which the business operates.
Any disputes arising from the use of this website shall be subject to the competent courts of the applicable jurisdiction.
17. Contact Information
For questions regarding these Terms and Conditions, please contact:
TTEAM Table Tennis
Email: office@tteamtabletennis.com
Phone: +359 882440338
Website: https://tteamtabletennis.com